Refund policy

Last Updated: July 20, 2026

At EasyWear, customer satisfaction is important to us. If you're not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

You may request a return if:

  • The product is damaged, defective, or incorrect upon delivery.

  • The return request is made within 7 days of receiving your order.

  • The product is unused, unwashed, and in its original condition with all tags and original packaging intact.

Returns will not be accepted if the product shows signs of use, washing, damage caused by the customer, or is returned without its original tags and packaging.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Products purchased during clearance or final sale.

  • Gift cards or promotional items.

  • Products damaged due to improper use after delivery.

  • Any item returned without prior approval from EasyWear.

3. How to Request a Return

To initiate a return, please email us at easywear.space@gmail.com with:

  • Your Order Number

  • Your Full Name

  • Reason for the return

  • Clear photos of the product (if damaged, defective, or incorrect)

Our team will review your request and provide further instructions.

4. Refunds

Once your returned item has been received and inspected:

  • If approved, your refund will be processed to the original payment method.

  • Refunds are generally processed within 5–7 business days, depending on your payment provider.

  • Shipping charges (if any) are non-refundable unless the return is due to our error.

5. Exchanges

We offer exchanges only in the following cases:

  • Wrong item received

  • Damaged or defective product

  • Size exchange (subject to stock availability)

Exchange requests must be made within 7 days of delivery.

6. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

We will work to resolve the issue as quickly as possible.

7. Cancellation Policy

Orders may be cancelled only before they are shipped.

Once an order has been dispatched, it cannot be cancelled.

8. Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us:

Email: easywear.space@gmail.com

We appreciate your trust in EasyWear and will always strive to provide you with the best possible shopping experience.